Remote worker with 14+ years of experience - Last seen 1 year ago

I'm an experienced customer support professional with a passion for gaming and technology. Over the years, I've worked in fast-paced environments, handling everything from player inquiries and technical troubleshooting to fraud prevention and compliance. My expertise spans tools like Zendesk, LiveChat, SQL, and fraud monitoring platforms, which I've used to enhance customer experiences and ensure smooth operations.

I thrive on solving problems, whether it's assisting players with account recovery, tackling in-game issues, or collaborating with teams to implement efficient solutions. As someone fluent in gaming platforms like Steam, Epic Games, and mobile app stores, I understand the challenges players face and how to address them effectively.

I'm highly organized, goal-oriented, and enjoy working with innovative teams to create outstanding experiences for players. Gaming has always been a passion of mine, and combining it with my professional skills is what motivates me to excel in this field.

🛂 Nationality	🇺🇦 Ukraine
🏡 Residency	🇺🇦 Ukraine
📍 Location	🇺🇦 Ukraine
Remote OK	rok.co/@serg_why_not
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support gaming support technical support fraud prevention account management zendesk livechat freshdesk sql chrome devtools postman jira trello microsoft office excel compliance responsible gambling in game troubleshooting subscription management customer experience user support ticketing systems network security cybersecurity b2b b2c player retention mobile gaming steam epic games app store google play risk analysis data entry communication problem solving multilingual support remote support teamwork
Fluent in	englishukrainepolish
Preferred annual pay (min)	$24,000/year
Preferred hourly pay (min)	$15/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter