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@scarrillo70

Remote worker with 12+ years of experience - Last seen ago

Dynamic Call Center Supervisor and Virtual Assistant with over 10 years of experience in leadership, customer service, and remote support. Proven expertise in driving customer satisfaction, enhancing agent performance, and streamlining operations. Adept at implementing quality assurance programs and leveraging data-driven strategies to optimize performance. Bilingual in English and Spanish, with a reputation for adaptability and problem-solving in fast-paced environments.


Skilled in virtual assistance call center management leadership team management quality assurance customer service and data analysis 
Fluent in englishspanish
Preferred timezone -7
Preferred annual pay (min) $22,000/year
Preferred hourly pay (min) $11/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - Now: Virtual Assistant @ Housecall Pro

2022 - Now: Quality Assurance Analyst @ Conduent

2020 - 2023: Supervisor @ Detroit Axle

2019 - 2020: Appointment Setter @ Porch

2014 - 2018: Quality Assurance Analyst @ Conduent

Education

2001 - 2001: GED @ Emily Griffith High School

5ms