Operations, customer success leader and sales professional with 10+ years of experience managing end-to-end business processes, team leadership, and operational efficiency across various sectors. Proven expertise in optimizing workflows, enhancing remote collaboration, and driving data-driven decision-making. Adept at cross-functional collaboration, focusing on improving key performance indicators and delivering exceptional customer experiences.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@saumya_1990 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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| Skilled in | operational efficiency customer success cross functional leadership project management team dev process management strategic planning business dev customer onboarding performance analysis account management key account acquisition retention operational strategy data driven decision making collaboration vendor negotiations resource planning category management order management b2b b2c saas fintech ms office salesforce jira lead squared |
| Fluent in | englishhindiodiya |
| Preferred timezone | +5:30, +10, +9:30, +4, |
| Preferred annual pay (min) | $18,000/year |
| Preferred hourly pay (min) | $50/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Strategic Account Manager @ Diversified Network And Infra Solutions
2022 - 2023: Implementation Manager @ Sourcewiz
2021 - 2021: Manager-Customer Success @ Innoviti Payment Solutions
2020 - 2021: Key Account Manager @ Cars24
2018 - 2020: Category Manager @ Droom Technology
2016 - 2018: Dealer Success Manager @ OLX Group
2013 - 2016: Sales Executive @ MFC(Roadster Wheels)
2020 - 2021: Post Graduate In Program Management @ IMT, Ghaziabad
2011 - 2014: B.Tech In Mechanical Engineering @ IME, Navi Mumbai
2007 - 2010: Diploma In Mechanical Engineering @ Koustuv School Of Engineering, Bhubaneswar
2005 - 2007: 12th In Science @ Sanatan Harichandan Degree Mahavidyalaya