Satish Mondojie โ Team Lead โ Operations (Aspiring Operations Manager)
Satish Mondojie is a dynamic operations and customer support leader with 8 years of progressive experience in fast-paced, high-growth environments. He has successfully led cross-functional teams of over 20 members, improving productivity by 18% and reducing operational costs by 10โ15% through workflow optimization and automation. Known for his expertise in team management, process automation (Zoho, ATS), and data-driven decision-making, Satish has a proven track record of boosting CSAT scores and streamlining service operations.
He holds multiple certifications in HR and operations from Keka Academy, including AI in HR, Payroll, Performance Management, and Compensation & Benefits. Recognized with multiple awards for leadership excellence, Satish is now seeking to leverage his skills in an Operations Manager role to drive strategic impact and organizational growth.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@satishmondojie |
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| Skilled in | operations management team leadership workflow optimization process automation cost reduction data analysis customer support crm dashboards zoho ats kpis performance management conflict resolution stakeholder communication project management strategic decision making excel payroll management hr operations compensation and benefits ai in hr service delivery logistics coordination quality assurance employee training coaching reporting sops service improvement productivity enhancement variance analysis |
| Fluent in | english |
| Preferred timezone | Anytime |
| Last seen | 6 months ago |
| Signed up | 6 months ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker |
2023 - 2025: Team lead @ Intouchcx
2020 - 2023: Team lead @ MIVI
2016 - 2020: Team lead @ HRHNEXT
2024 - 2024: Workflow Automation with Zoho
2023 - 2023: Operations Dashboard Development
2022 - 2022: Process Optimization Initiative