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@satishmondojie

Remote worker with 10+ years of experience - Last seen ago

Satish Mondojie โ€“ Team Lead โ€“ Operations (Aspiring Operations Manager)

Satish Mondojie is a dynamic operations and customer support leader with 8 years of progressive experience in fast-paced, high-growth environments. He has successfully led cross-functional teams of over 20 members, improving productivity by 18% and reducing operational costs by 10โ€“15% through workflow optimization and automation. Known for his expertise in team management, process automation (Zoho, ATS), and data-driven decision-making, Satish has a proven track record of boosting CSAT scores and streamlining service operations.

He holds multiple certifications in HR and operations from Keka Academy, including AI in HR, Payroll, Performance Management, and Compensation & Benefits. Recognized with multiple awards for leadership excellence, Satish is now seeking to leverage his skills in an Operations Manager role to drive strategic impact and organizational growth.


Skilled in operations management team leadership workflow optimization process automation cost reduction data analysis customer support crm dashboards zoho ats kpis performance management conflict resolution stakeholder communication project management strategic decision making excel payroll management hr operations compensation and benefits ai in hr service delivery logistics coordination quality assurance employee training coaching reporting sops service improvement productivity enhancement variance analysis 
Fluent in english
Preferred timezone Anytime
Last seen 6 months ago
Signed up 6 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

Employment

2023 - 2025: Team lead @ Intouchcx

2020 - 2023: Team lead @ MIVI

2016 - 2020: Team lead @ HRHNEXT

Side Projects

2024 - 2024: Workflow Automation with Zoho

2023 - 2023: Operations Dashboard Development

2022 - 2022: Process Optimization Initiative

Education

2021 - 2023: Intermediate @ TOSS

2011 - 2013: 10TH @ ICSE

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