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@sathyajithkrishnan

Remote worker with 29+ years of experience - Last seen ago

Strategic Consulting and Operations Mastery: Efficiently oversaw end-to-end cloud operations, ensuring seamless service
delivery and optimal performance. Implemented robust processes, managed projects, and provided expert consulting on cloud
strategy, migration, and optimization, delivering tailored solutions aligned with client goals.
๏ถ Client Empowerment and Institutional Relationship Excellence: Directed customer support strategies for user satisfaction,
and managed teams for high-quality service and swift issue resolution. Established feedback loops for process improvement, built
lasting institutional client relationships, and negotiated contracts and SLAs for excellent service and retention-focused strategies.
๏ถ Business Governance and Retail Domination: Led business operations, driving strategic planning, financial management, and
performance metrics. Spearheaded growth initiatives, collaborated with executives, and managed retail operations, optimizing
sales, customer experience, and inventory. Implemented innovative strategies informed by market trends and consumer behavior.
๏ถ Proactive Account Mastery and Knowledge Synergy: Led key account management with personalized solutions driving client
success, identifying growth opportunities, and maintaining strong rapport. Aligned account strategies with client goals, developed
robust knowledge management systems, and fostered a continuous learning culture through technology-driven platforms.
๏ถ Streamlined Process Revolution and Resource Maximization: Championed process re-engineering to streamline operations,
cut costs, and enhance efficiency. Used data analysis to identify and address bottlenecks, promoting a culture of continuous
improvement. Managed resources, implemented optimization tools, and ensured sustainable practices for long-term goals.
๏ถ Dynamic Team Leadership: Empowered diverse, cross-functional teams, fostering a collaborative and high-performance culture.
Provided mentorship, training, and professional development opportunities, utilizing effective communication and leadership
skills to drive team engagement and productivity


Skilled in operational leadership agile safe process improvements knowledge management account management customer management project management strategic planning pl team leadership 
Fluent in englishhinditamilmalayalamkannada
Preferred timezone +5.30 GMT
Preferred annual pay (min) $140,000/year
Preferred hourly pay (min) $100/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2018 - Now: Director Automation and Cloud Transformation @ Capgemini

2016 - 2017: General Manager @ Newgen Knowledgeworks

2014 - 2015: Centre Head @ 2Adpro Media Solutions

2007 - 2014: Assistant Vice President @ RRDonnelley

2006 - 2007: Operations Manager @ Williams Lea

2004 - 2006: Operations Manager @ RRDonnelley

2002 - 2004: Marrybrown FastFrood @ Marketing Manager - India

2001 - 2002: Operations Lead @ Titan and Tanishq

1999 - 2001: Manager @ Nike-Sports Station

1997 - 1999: Senior Catering Assistnt @ Taj

Education

2017 - 2019: EPGDBMS @ Alliance University

1994 - 1997: Hotel management @ IHCT&AN

7ms