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@satbirajrani

Remote worker with 15+ years of experience - Last seen ago

Dedicated and results-driven IT support professional with a proven track record of efficiently resolving technical issues and optimizing system performance within dynamic and fast-paced environments. Adept at implementing robust IT solutions to enhance operational efficiency, reduce downtime, and streamline processes. Possesses strong analytical and problem-solving skills, complemented by excellent communication and interpersonal abilities.

Demonstrated expertise in diagnosing and troubleshooting hardware and software issues, ensuring seamless functionality across diverse IT infrastructures. Proactive in staying abreast of emerging technologies and industry trends to provide cutting-edge support and contribute to organizational success.

Known for fostering positive working relationships with cross-functional teams and stakeholders, driving collaborative efforts for successful project outcomes. With a keen eye for detail and a commitment to delivering high-quality service, I am dedicated to ensuring the seamless operation of IT systems, contributing to the overall success of the organization.


Skilled in customer support active directory user support network administrator server management inventory management re imaging windows macos setup android and iphones intune support tool azure active directory o365 services migration incident management jira tickets servicenow xen server exchange citrix xenapp dns dhcp configuration windows servers 
Fluent in englishhindipunjabi
Preferred timezone -4, -5
Preferred annual pay (min) $80,000/year
Preferred hourly pay (min) $30/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: INFORMATION TECHNOLOGY ADMINISTRATOR @ MCAP

2011 - 2023: SENIOR ASSOCIATE IN IT SERVICE MANAGEMENT @ Morgan Stanley Capital International

Education

2004 - 2008: BE in Computer Technology @ Nagpur university

6ms