Remote worker with 14+ years of experience - Last seen 5 months ago

I’m a tech-savvy professional with a strong background in APIs, customer success, and contact center platforms, honed during my time at VMware. I thrive in roles that blend technical problem-solving with relationship-building, making me a natural fit for roles like Technical Account Manager, Solutions Consultant, or Customer Success Manager.

I have hands-on experience helping enterprise clients get the most out of their tools, and I enjoy diving into technical details to make complex systems work smoothly. I’m comfortable interfacing with product and engineering teams, translating customer needs into actionable solutions, and ensuring ongoing customer satisfaction.

I’m currently looking for a remote role where I can contribute my expertise, grow with a supportive team, and make a measurable impact. Ideally, I’m seeking opportunities that offer flexibility, limited travel (up to 20%), and the chance to work on innovative products that solve real-world problems.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@sarahveronica
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Skilled in	customer success technical account manager contact center saas apis salesforce crm b2b client management onboarding technical support troubleshooting stakeholder management remote support customer experience cx cloud services vmware call center telephony voip documentation confluence solution design user training project coordination integrations remote work enterprise clients
Fluent in	english
Preferred timezone	-8,-7
Preferred annual pay (min)	$140,000/year
Preferred hourly pay (min)	$70/hour
Last seen	5 months ago
Signed up	5 months ago
Badges	👩‍💻 Remote worker