Remote worker with 6+ years of experience - Last seen 10 months ago

I have experience with technical customer support, utilizing systems such as Zendesk for ticketing and customer interactions. In my role as a Technical Care Expert at T-Mobile, I work with multiple systems, including Nexsys, Samson, T-Community, QuikView, Remedy, Citrix, Atlas, and Magenta CRM. These tools help streamline troubleshooting, manage customer accounts, and provide efficient resolutions. I am skilled in navigating these platforms to diagnose and resolve device, network, and account-related issues while ensuring a seamless customer experience.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@sarahsturgis
🔗 Website	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	marketing office365 crm customer support administrative sales data entry
Fluent in	english
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$18/hour
Last seen	10 months ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter