Remote worker with 4+ years of experience - Last seen 6 months ago

I am a Results-driven professional with 4+ years of experience in customer service, operations, and sales analytics, backed by an MBA and B.Tech degree. Passionate about optimizing processes, driving compliance, and leading teams to deliver exceptional stakeholder experiences. Adept at problem-solving, data-driven decision-making, and cross-functional collaboration.

Past Roles & Key Achievements:
1️⃣ Customer Service Associate | Tech Mahindra (Amazon India Vendor Support)

Managed vendor queries, resolved 50+ tickets/week, and ensured timely order deliveries.

Achieved 95% SLA compliance through effective escalation management.

2️⃣ Community Operations Specialist | Uber

Partnered with high-profile clients (CEOs, celebrities) to resolve operational issues.

Trained teams on governance and compliance protocols.

3️⃣ Senior Sales Analyst | Spinny

Won Pan India Top Performer twice by exceeding sales targets by 30%.

Analyzed customer data to refine sales strategies and improve conversion rates.

4️⃣ Senior Customer Operations Executive | Inhergizer IT

Streamlined workflows, reducing query resolution time by 25%.

Mentored junior teams and handled escalated client issues.

What I’m Looking For:
🔹 Roles: Program Manager, Customer Service and Operation and Compliance Lead, or Operations Manager in Remote location and ready to work for US and UK Clients.
🔹 Opportunities: Growth-oriented positions with a focus on process improvement, client management, and compliance.
🔹 Culture: Collaborative environments that value innovation and measurable impact.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@sanjeevrajput533
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	ms excel power bi tableau customer service jira workday operations vendor management
Fluent in	englishhinditelugu
Preferred timezone	+3,+4,+5
Preferred annual pay (min)	$30,000/year
Preferred hourly pay (min)	$15/hour
Last seen	6 months ago
Signed up	6 months ago
Badges	👨‍💻 Remote worker 🎨 Maker