Remote worker with 11+ years of experience - Last seen 7 months ago

Remote Customer Support & Operations | Trilingual | HubSpot | 11+ Yrs Exp – APAC/EMEA

Hi! I’m Saniah, a trilingual professional with over 11 years of experience driving business development, customer experience, and client success across Southeast Asia and Europe.

I bring a unique blend of relationship-building, sales coordination, and customer loyalty strategies, supported by certifications in digital marketing and CRM systems (HubSpot and Google Analytics). I’ve led high-impact client engagement initiatives, streamlined remote support workflows, and localized marketing efforts to suit multicultural markets—including in Italy, where I worked directly with e-commerce and service-based businesses.

A remote-first opportunity where I can contribute to customer success, multilingual support, or sales operations. I'm particularly interested in teams working across Asia or global time zones, where my cross-cultural fluency and remote work experience can make a measurable impact.

Whether you’re scaling a SaaS startup, building a remote client success team, or entering Italian-speaking markets—I’d love to be part of your journey.

🛂 Nationality	🇮🇩 Indonesia
🏡 Residency	🇮🇹 Italy
📍 Location	🇲🇾 Malaysia
Remote OK	rok.co/@saniahrahmah
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support customer experience client success operations remote customer service support operations helpdesk live chat email support onboarding customer retention crm hubspot zendesk ticketing systems b2b b2c saas localization multilingual italian indonesian english async remote work google workspace excel kpi tracking performance reporting workflow optimization support workflows
Fluent in	italianenglishindonesian
Preferred timezone	+7,+8,+9
Preferred annual pay (min)	$35,000/year
Preferred hourly pay (min)	$15/hour
Last seen	7 months ago
Signed up	7 months ago
Badges	👩‍💻 Remote worker 🎨 Maker