5+ years of robust leadership and expertise in process improvement. Talented in customer experience. analytics, strategic planning, and international environments. Fluent in English, Portuguese, and Italian with advanced Spanish.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@samueloliveiralima |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer experience customer support process improvement continuous improvement people management google suite customer journey voice of customer |
| Fluent in | englishportugueseitalianspanish |
| Preferred timezone | +1,+2,+3,+4,+5 |
| Preferred annual pay (min) | $50,000/year |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2023: Revenue Ops Manager Latin America @ Hubster/Otter
2020 - 2022: CX Strategy & Operations Manager @ Loft
2020 - 2020: Laboratory Customer Support Supervisor @ IDEXX Amsterdam
2015 - 2019: Customer Experience Manager @ Nubank
2015 - 2018: Marketing bachelor's degree @ Universidade Anhembi Morumbi