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@samueloliveiralima

Remote worker with 11+ years of experience - Last seen ago

5+ years of robust leadership and expertise in process improvement. Talented in customer experience. analytics, strategic planning, and international environments. Fluent in English, Portuguese, and Italian with advanced Spanish.


Skilled in customer experience customer support process improvement continuous improvement people management google suite customer journey voice of customer 
Fluent in englishportugueseitalianspanish
Preferred timezone +1,+2,+3,+4,+5
Preferred annual pay (min) $50,000/year
Last seen 1 year ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2023: Revenue Ops Manager Latin America @ Hubster/Otter

2020 - 2022: CX Strategy & Operations Manager @ Loft

2020 - 2020: Laboratory Customer Support Supervisor @ IDEXX Amsterdam

2015 - 2019: Customer Experience Manager @ Nubank

Education

2015 - 2018: Marketing bachelor's degree @ Universidade Anhembi Morumbi

6ms