๐Ÿ‘ฉโ€๐Ÿ’ป Join Remote OK ๐Ÿ‘‹  Log in
General
Remote OK Frontpage ๐Ÿ Remote jobs ๐ŸŒ—  Dark mode ๐Ÿ‘ฉโ€๐Ÿ’ป Hire remote workers ๐Ÿšจ Post a remote job ๐Ÿฑ Compact mode โœ๏ธ Remote work blog new
Top jobs
๐Ÿฆพ  AI Jobs
โฐ Async jobs ๐ŸŒŽ Distributed team ๐Ÿค“ Engineer jobs ๐Ÿ’ผ Executive jobs ๐Ÿ‘ต Senior jobs ๐Ÿค“ Developer jobs ๐Ÿ’ฐ Finance jobs โ™พ๏ธ Sys Admin jobs โ˜•๏ธ JavaScript jobs ๐Ÿ‘ Backend jobs
Companies
๐Ÿšจ Post a remote job ๐Ÿ“ฆ Buy a job bundle ๐Ÿท Ask for a discount Safetywing Health insurance for teams Safetywing Health insurance for nomads
Feeds
๐Ÿ›  Remote Jobs API ๐Ÿชš  RSS feed ๐Ÿช“  JSON feed

Hacker News mode  Hacker News mode

Safe for work mode  Safe for work mode

Other
๐ŸŸข  Uptime (99.99%) ๐Ÿ“ˆ  Pageviews (2.44M/mo) ๐Ÿ“Š Remote work stats new ๐Ÿ‘ท Top remote companies ๐Ÿ’ฐ Highest paying remote jobs ๐Ÿงช State of remote work new
๐ŸŒ  Become a digital nomad
โœจ  Applicant AI
๐Ÿ”ฎ  Web3 Jobs
๐Ÿ“ธ  Photo AI
๐Ÿก  Interior AI
๐Ÿ‡ต๐Ÿ‡น  Get Portuguese residency new
Post a remote job Log in

ruwano91

Remote worker in Northampton UK with 13+ years of experience - Last seen ago

I am a highly experienced Customer Service Team Lead with 10+ years of experience resolving complex customer inquiries. Skilled in Team Management outstanding communication, and competent in building customer relationships which inspire confidence and loyalty. Strong ability to multi-task and prioritise, organise, train and monitor teams. I have the ability to adapt well to new environments and learn new processes quickly to achieve outstanding results.


Skilled in rockset mixpanel sql mysql zoho analytics zendesk intercom zoho desk aircall miro board dovetail jira confluence trello zoho one zoho crm zoom google meeting microsoft powerpoint microsoft excel google document google slide microsoft office microsoft word google sheet 
Fluent in englishrussian
Preferred timezone +1,+2,+3,+4,+5,+6,+7 8,+9,+10
Preferred annual pay (min) $6,000/year
Preferred hourly pay (min) $4/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

26/03/2018 - 31/07/2019: Customer Support Officer @ SkoolBag Communication App, EdTech Group

01/08/2019 - 30/09/2021: Team Lead for Customer Support and Technical Support Specialist @ SkoolBag Communication App, EdTech Group

01/08/2015 - 23/03/2018: Senior Customer Service Associate @ RR Donnelley - Global Outsourcing, Asia Operations

01/10/2021 - To Date: Team Lead for Customer Support and Associate Data analyst @ SkoolBag Communication App, EdTech Group

01/06/2011 - 31/07/2015: Customer Service Associate @ RR Donnelley - Global Outsourcing, Asia Operations

Education

30/09/2018 - 16/09/2020: Bachelorof Arts(Hons) in Business Administration @ University of Bedfordshire

24/03/2017 - 18/05/2018: Advanced Diploma in Business Management @ National Institute of Business Management

16/09/2016 - 03/03/2017: Advanced Certificate in Business Management @ National Institute of Business Management

689ms