Dynamic and results-driven Customer Support Specialist with over 4 years of experience in dynamic and fast-paced environments. Demonstrated ability to handle customer inquiries, resolve issues, and ensure satisfaction through personalized service delivery. Skilled in building strong relationships and adapting to evolving customer needs, resulting in increased customer loyalty and retention. Proficient in leveraging effective communication and problem-solving skills to enhance the customer experience and drive company goals. Experienced in virtual assistance and proficient in CRM tools, Microsoft Office Suite, and administrative support functions. Committed to delivering excellence in customer service and contributing positively to team dynamics.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@rosemary_customer_support |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer service crm tools hubspot freshdesk zendesk salesforce intercom virtual assistance microsoft office suite complaint resolution email live chat support effective communication trouble shooting administrative support data entry appointment scheduling time management problem solving aptitude call documentation team collaboration |
| Fluent in | english |
| Last seen | 11 months ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Customer Support Specialist @ Icemaven
2019 - 2024: Sciences @ University of Uyo