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@romadaniel

Remote worker with 5+ years of experience - Last seen ago

I am reaching out to express my interest in the Technical Support Engineer position at organization. With 2.5 years of experience in the field, I have developed a strong skill set in various areas, including VMware Horizon Client, OUTLOOK, Active Directory, SLA, Incident Management, and handling both software and hardware-related issues.

Throughout my career, I have successfully resolved complex technical problems, ensuring timely and effective solutions for end-users. I take pride in my ability to communicate technical concepts in a clear and concise manner, allowing me to provide exceptional customer service and support.

Moreover, I am highly adaptable and thrive in fast-paced environments, where problem-solving and multitasking are essential. I am confident that my technical expertise, coupled with my dedication to customer satisfaction, would make me a valuable asset to the team at organization.
I would welcome the opportunity to discuss how my skills align with the requirements of the Senior Technical Support Engineer role further.


Skilled in technical skills hardware issue software issue problem solving critical thinking service level management incident management quality management excel powerpoint networking skills ms word mysql 
Fluent in english
Preferred timezone +8
Preferred annual pay (min) $11,000/year
Preferred hourly pay (min) $4/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - Present: Technical Support Engineer @ Mphasis Limited

2021 - 2022: Production Specialist @ Wipro, Private Limited

Education

2015 - 2019: B.E (Civil) @ M.B.E.S College of Engineering , Ambajogai

6ms