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@rohit3193

Remote worker with 5+ years of experience - Last seen ago

Personable and knowledgeable Technical Support Specialist with over 2 years of experience assisting clients with various software and hardware issues. Provided in-depth technical support to clients at a Tier 2 level over Email, Phone (Inbound/Outbound), Chat and Remote, and solving 99% of issues without transferring to Tier 3 support. Profound experience providing Web application support regarding the Website issues, Databases, DNS, Web Server side issues, Mailbox, FTP, WHM, cPanel, Plesk, PHP issues and more. Prominent is assisting clients, with Registering and transferring Domains and also setting up the DNS entries. Ability to keep up-to-date on technology trends, developments & established practices. Seeking to provide expert Technical Support to Enterprise Organizations as the L3 Tech Support Engineer to build bridges and cementing connections with business accounts to serve needs, strengthen loyalty and competitive growth.


Skilled in cpanel plesk technical support application support whm smtp ms 365 crm mysql 
Fluent in english
Preferred timezone +5, +1
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $10/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2023: Sr. Technical Support Engineer @ Aress Software and Education Technologies

Education

2011 - 2018: Bachelor of Engineering in Electronics and Telecommunication @ LoGMIEER, Nashik

6ms