Iโm an experienced Operations Manager, Account Manager and Digital Project Manager with a knack for bringing structure and efficiency to digital marketing and web development teams. Over the years, Iโve developed a strong background in client communication, conflict resolution, managing teams, guiding projects, and making sure everything runs smoothlyโfrom web design and development to SEO and content production and CRM integration.
With 25 years of experience in the digital and technology sectors, I've worked with a wide range of businesses, from small businesses to multi-national enterprises, including some of Australiaโs most iconic brands.
What I Do Best
Keeping Things on Track: I like making sure everything runs smoothly and ensuring everyone's working with standardised processes, project templates and systems. By continually communicating with clients and team members and solving problems before they escalate, I get satisfaction from ensuring projects are delivered on time, within budget, and with the highest quality so that every stakeholder is kept happy.
Team Leadership: I love supporting and mentoring teams, creating a positive work environment where everyone feels motivated to do their best.
Marketing and Technology Combined: With a solid understanding of inbound and outbound, paid and organic digital marketing strategies - plus my deep understanding of integrated and automated software solutions - I am well equipped to advise clients and manage projects.
Remote Team Management: Iโm skilled at bringing together talented professionals across different locations, including working closely with offshore teams in the Philippines.
Why I Love What I Do
I get a lot of satisfaction from finding smarter ways to work and helping clients and project teams achieve their goals. Whether itโs refining workflows, balancing workloads, automating processes or ensuring client expectations are not just met but exceeded, I enjoy being at the heart of making things happen.
2024 - Now: Digital Project Manager @ Alpha Omega Digital
2023 - 2024: Chief Operating Officer @ Insiteful
2022 - 2023: Interim General Manager @ Comet Suite
2020 - 2022: Founder & Client Success Manager @ Freedom Business Builders
2018 - 2020: CRM Solutions Architect @ Ruah Tech Solutions
2016 - 2017: Digital Marketing Consultant @ Thrive Digital
2015 - 2016: Senior Integration Architect @ Vision Australia
2014 - 2015: Applications Solution Architect @ Nutrien Ag Solutions
2012 - 2014: Senior Solution Architect @ CGU Insurance
1995 - 1999: Bachelor of Digital Systems @ Monash University