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In my most recent experiences, I have successfully led process improvement initiatives and fostered collaboration across diverse teams, always with an eye on attention to detail and a commitment to excellence in the customer experience. I am committed to strategic direction that maximizes engagement and business success, putting into practice my knowledge in team management, project management and Lean methodologies to innovate and create value in the organization.
| 🛂 Nationality | 🇲🇽 Mexico |
| 🏡 Residency | 🇲🇽 Mexico |
| 📍 Location | 🇲🇽 Mexico |
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rok.co/@robertovholten |
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| Skilled in | customer experience a b testing data analysis team management leadership clear communication ms office 365 google ecosistem income statements attention to detail budget managment business planning proofreading project management coaching partner training onboarding kpis and okrs management legal documentation |
| Fluent in | englishspanish |
| Preferred timezone | 0, +1, +2, +3 |
| Preferred annual pay (min) | $44,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
👨💻 Remote worker 🎨 Maker |
2024 - 2024: Sr. Operations Manager @ NexOffices
2024 - Now: Operations Manager @ Oppizi
2023 - 2024: Business Operations Manager @ LV Studio
2022 - 2023: Account Manager @ Forza transportation
2021 - 2021: Regional Operations Manager @ DiDi Food
2021 - 2022: Aftersales Operations Manager @ Kavak.com
2020 - 2021: Regional Operations Lead @ DiDi Food
2019 - 2019: Project Management Consultant @ Galt Energy
2019 - 2020: Commercial Support Lead @ DiDi Food
2018 - 2018: Retirement consultant @ Sura Mexico
2017 - 2018: Professional Certified Advisor @ SM New York Life
2015 - 2017: Territory Manager (business advisor) @ Philip morris International
2013 - 2015: Jr. Sales Manager @ Plan Salud
2011 - 2013: Team Supervisor @ Clinicas Mi Doctor
2016 - 2016: Nuevo Leon Commercial Census
2010 - 2014: Bachelors Degree, International Business @ Universidad Autonoma de Nuevo Leon