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@rlorenzana

Remote worker with 22+ years of experience - Last seen ago

US citizen and remote training leader with 16+ years of experience building learning systems, streamlining onboarding, and enabling high-performance teams. I specialize in instructional design, process improvement, and scaling remote support across global teams. Proven success in finance, tech, and service industries, with a strong focus on clarity, execution, and cross-functional collaboration.


Skilled in instructional design remote enablement lms administration onboarding strategy performance coaching process documentation client success training design knowledge bases qa oversight training evaluation curriculum design train the trainer systems thinking 
Fluent in englishfilipino
Preferred timezone -8,-7,-6,-5,-4,-3
Preferred annual pay (min) $52,000/year
Preferred hourly pay (min) $25/hour
Last seen 7 months ago
Signed up 7 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2023 - Now: Operations Manage @ Centerpoint VA Services

2021 - 2023: Training Development Manager @ Rocket Station

2019 - 2021: Training Developer @ Rocket Station

2008 - 2019: Senior Trainer @ JPMorgan Chase

2007 - 2008: Training Development Specialist @ Hewlett-Packard

2006 - 2007: Product Trainer @ ePerformax

2004 - 2006: Training Officer @ Telus International

2004 - 2004: Customer Interaction Associate @ Telus International

Education

2000 - 2004: Management Economics @ Ateneo de Manila University

10ms