โข Experienced Technical Support Engineer specializing in healthcare sector with 2+ years of hands-on experience.
โข Proficient in resolving technical issues through effective communication channels while adhering to SLAs.
โข Skilled in JSON-based API calls, SQL queries, and diagnosing root causes of complex issues.
โข Experienced in deploying and maintaining bidirectional image exchange workflows. Committed to continuous improvement and end-user training.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@rishabhdabhade |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | troubleshooting technical support customer service problem solving skills dev tools slack ticketing systems service levels agreement incident management application support servicenow salesforce jira dicom microsoft office |
| Fluent in | englishhindimarathi |
| Preferred timezone | GMT+5:30),(GMT-4) |
| Preferred annual pay (min) | $131,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Technical Support Engineer @ CitiusTech
2022 - 2024: MBA in Information Technology @ Dr. D. Y. Patil Vidyapeeth, Pune
2015 - 2015: BSc Computer Science @ Tilak College of Science, Commerce and Arts