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@ridhikadhir

Remote worker with 9+ years of experience - Last seen ago

Strategic and data-driven Program Manager with 4+ years of experience in fintech and payments, delivering operational transformation through Agile
methodologies, workflow automation, cross-functional program execution, and stakeholder alignment. Proven success in reducing churn, improving
SLAs, and launching executive dashboards to enable visibility and decision-making. Skilled in tools like JIRA, Zendesk, Freshworks, Asana, and
Postman.


Skilled in operations program manager project manager customer experience stakeholder management fintech jira freshworks postman api figma confluence whimsical lucid asana board zendesk miro board cocc insight agile scrum master microsoft excel adv 
Fluent in englishhindi
Preferred annual pay (min) $35,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐ŸŽ– Early adopter

Employment

2024 - 2025: Process Excellence Specialist @ Novo

2022 - 2024: Manager Operations @ Paytm

2017 - 2017: Management Trainee @ Growide Investment Consultancy

Education

2020 - 2022: MBA @ IIM Jammu

2018 - 2020: MA, Economics @ Panjab University

2012 - 2016: B.Tech @ UIET, Panjab University

7ms