Passionate Customer Success Manager with over 3 years of experience spearheading customer success and retention initiatives. Demonstrated history of increasing customer onboarding success rate by 20%, customer satisfaction scores of over 90%, and decreasing churn rates by 20%. Along with my outstanding communication skills, I am technologically savvy with the ability to solve complex problems using multiple programming languages.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
|
|
rok.co/@richiepchavez |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | js html css |
| Fluent in | english |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Implementation Manager/Customer Success Manager @ Meltwater
2020 - 2021: Customer Success Manager @ Caroo
2019 - 2020: Implementation Manager @ Involvesoft
2016 - 2018: Bachelors in History @ UCLA
2013 - 2016: Associates in Business Administration @ Citrus College