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@richiepchavez

Remote worker with 7+ years of experience - Last seen ago

Passionate Customer Success Manager with over 3 years of experience spearheading customer success and retention initiatives. Demonstrated history of increasing customer onboarding success rate by 20%, customer satisfaction scores of over 90%, and decreasing churn rates by 20%. Along with my outstanding communication skills, I am technologically savvy with the ability to solve complex problems using multiple programming languages.


Skilled in js html css 
Fluent in english
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2022: Implementation Manager/Customer Success Manager @ Meltwater

2020 - 2021: Customer Success Manager @ Caroo

2019 - 2020: Implementation Manager @ Involvesoft

Education

2016 - 2018: Bachelors in History @ UCLA

2013 - 2016: Associates in Business Administration @ Citrus College

8ms