Remote worker with 4+ years of experience - Last seen 6 months ago

I am a Business Analyst with over 3 years of experience in the insurance and banking industries in Indonesia, with a strong background in requirement analysis, documentation, and application testing. I bridge business needs with technical execution, ensuring that delivered solutions align with operational goals.

In my most recent role at a major insurance company, I successfully led the implementation of over 100 feature enhancements, from requirement gathering to production deployment. I created and maintained BRD and FSD documents, analyzed user needs, collaborated with cross-functional teams, resolved system issues, and led both SIT and UAT phases to ensure quality and usability.

Key Projects:

Developed a centralized Letter & Email Generator System (CP-237) to automate outbound communication, reducing manual processing time across departments.
Delivered WhatsApp Notification Integration for new business, claims, and policyholder services—improving customer engagement and operational responsiveness.
Led the implementation of a new PL Statement calculation formula, enhancing financial accuracy and compliance.
Spearheaded enhancements for the Flash internal system, optimizing key workflows and supporting better decision-making through improved functionality.
My approach is solution-focused, collaborative, and driven by a commitment to delivering business value through technology.

🛂 Nationality	🇮🇩 Indonesia
🏡 Residency	🇮🇩 Indonesia
📍 Location	🇮🇩 Indonesia
Remote OK	rok.co/@ribkanitatiara
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Skilled in	business analysis requirement gathering brd fsd user stories business process modeling functional specification manual testing functional testing user acceptance testing test case design test execution data validation database testing sql query postgresql mysql bug tracking defect management root cause analysis jira trello postman visual studio code matlab microsoft visio drawio microsoft office sdlc agile methodology waterfall methodology software documentation communication skills analytical thinking problem solving adaptability learning mindset teamwork cross collaboration stakeholder management
Fluent in	englishindonesia
Preferred timezone	+5,+6,+7,+8,+9
Preferred annual pay (min)	$20,000/year
Preferred hourly pay (min)	$12/hour
Last seen	6 months ago
Signed up	6 months ago
Badges	👩‍💻 Remote worker