Hello! I am currently a Senior Support Analyst, passionate about solving technological challenges and providing an exceptional user experience. With 12 years of experience in the IT support sector, I have worked with leading companies, ensuring the stability and efficiency of critical systems.
My skills and differentiators:
Advanced Technical Support: Solving complex problems quickly, offering practical and effective solutions.
Leadership and Collaboration: Throughout my career, I have led support teams, promoting a collaborative environment focused on excellence.
Incident Management: My ability to prioritize and resolve incidents quickly minimizes business impact.
Multifunctional Knowledge: Besides support, I have experience in network systems administration and servers.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@rhuan_souza |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | office365 marketing network windows windows servers printers switchs routers videos editing |
| Fluent in | portugueseenglesh |
| Preferred annual pay (min) | $80,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Senior IT Support Analyst @ HCL
2021 - 2023: Computer Networks @ Cruzeiro do Sul University