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@rhacky15

Remote worker with 20+ years of experience - Last seen ago

In my 18 years of professional experience, I have successfully managed operations in various industries, including call centers. My journey in the call center industry began in 2003, and since then, I have consistently delivered exceptional results while serving multiple clients, especially executives. My experience in this field has honed my skills in customer service, client relations, process optimization, and team leadership, which I believe will be valuable in ensuring company success.


Skilled in phone etiquette organization skills interpersonal skills communication job satisfaction teamwork team motivation operational excellence leadership leadership dev coaching and mentoring data analysis analytical skills employee relations employee engagement quality assurance customer support business strategy client relations operations management strategic planning customer service team management team leadership performance management balanced scorecard excel data entry 
Fluent in filipinoenglish
Preferred annual pay (min) $150,000/year
Preferred hourly pay (min) $25/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - Now: Business Operations Manager @ Prominent Outsource

2017 - 2018: Performance Maximization Manager @ Voiceless Technologies

2014 - 2016: Transition Manager @ AVATAR TECHNOLOGIES PHL. INC.

2011 - 2013: Operations Supervisor @ Hinduja Global Solutions

2006 - 2011: Operations Supervisor @ TeleTech

Education

1999 - 2003: Bachelor of Arts , Mass Communication / Media Studies @ University of Negros Occidental - Recoletos

4ms