Remote Work Specialist | Customer Support | AI Expert | Sales Setter | Operations Optimizer
I help businesses streamline operations, boost sales, and enhance customer satisfaction through AI-driven automation, strategic prospecting, and data-backed process optimization. With a background in online sales management, customer support, and AI implementation, I bridge the gap between technology and revenue growth without the need for coding.
Key Skills & Achievements:
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AI-Powered Customer Support โ Designed dynamic response systems that improve retention (+25% satisfaction) and turn complaints into loyal customers.
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High-Conversion Sales Setting โ Used AI-driven prospecting with hyper-personalized messaging to increase booked meetings by 35% more in recent projects.
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Operational Efficiency โ workflows to reduce chaos, high-impact sales and strategy tasks.
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No-Code AI Integration โ Turn ideas into scalable solutions, CRM optimizations, and lead-nurturing systems.
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Digital Sales Growth โ Consistently exceeded sales targets through SEO, social media, and email marketing strategies.
Professional Experience:
Online Sales Manager - Honda of Indian Trail
- Delivered personalized customer support via WhatsApp Business & digital channels, driving engagement and sales.
- Boosted online sales through targeted digital campaigns (SEO, social media, email marketing).
- Consistently surpassed quarterly sales goals for 3 consecutive periods.
Online Sales Manager - Parks Chevrolet
- Optimized online sales funnels, improving customer experience and conversion rates.
- Closed deals & scheduled high-intent appointments, exceeding monthly targets consistently.
- Developed digital sales strategies that increased qualified leads by 15%.
Online Sales Manager - Cars of Charlotte
- Managed US & Latin American markets, handling customer interactions via WhatsApp & social media.
- Appointment bookings with refined lead-gen strategies (+40% qualified leads).
- Slashed response times and optimized online sales processes for faster conversions.
Why Work With Me?
I combine sales expertise, AI automation, and customer-centric strategies to drive measurable results, whether itโs scaling support, closing more deals, or optimizing workflows. Letโs turn your challenges into growth opportunities.
| ๐ Nationality | ๐ป๐ช Venezuela |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐ป๐ช Venezuela |
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| Skilled in | remote worker specialist costumer support ai expert sales setter operarios optimizer meta excel word google email whatsapp business bilingual english spanish data analyst interpreter translator |
| Fluent in | englishspanish |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 6 months ago |
| Signed up | 6 months ago |
| Badges |
๐จโ๐ป Remote worker |
2025 - Presente: Online Sales Manager - Sales Setter @ Honda of Indian Trail
2024 - 2025: Online Sales Manage - Sales Setter @ Parks Chevrolet
2012 - 2014: Online Sales Manager @ Cars of Charlotte
2011 - 2012: Manager @ Jan-Pro Charlotte, NC
2008 - 2010: Baseball player @ New York Mets affiliate
2005 - 2007: International Business @ UNCC
1993 - 2002: Bachelor degree @ IMAS Highschool (Venezuela)