Critical-thinker, Customer Service oriented and Goal-driven professional matched with 9 years related expertise in Computer Systems and various areas of Information Technology eg Systems Analyst, Customer Support, I.T Support. Proficiency in diagnosing and resolving technical issues and familiar with various Remote Support tools. Past organizations recognized my ability to think outside-the-box, wear multiple hats and go above and beyond in meeting targets.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐จ๐ฆ Canada |
| ๐ Location | ๐จ๐ฆ Canada |
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rok.co/@reginald_hart |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | zendesk zoom remote desktop data entry data backup disaster recovery customer service debugging troubleshooting ms word ms excel ms powerpoint share point active directory in person support virtual support resilience customer retention splashtop proactive learning tech savvy compliant response cloud computing aws gcp azure database administration 1st 2nd 3rd level support relationship building rapport building teamwork networking leadership work overtime flexible adaptable empathy written communication verbal communication |
| Fluent in | english |
| Preferred timezone | +1,+2,+3,+4,+5,+6,+7,+8+9,-2,-3,-4,-5,-6,-7,-8 |
| Preferred hourly pay (min) | $8/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - Now: I.T Systems Support Analyst @ NDDC
2019 - Now: Branding Expert (Customer Service (Remote)) @ Randstad Rise Smart
2017 - 2021: I.T Support Specialist Lead @ NASC
2015 - 2015: Volunteer @ The Sharing Place - Food Distribution Center
2014 - 2014: Volunteer @ British Red Cross
2013 - 2014: Technical Support Representative @ ROBERT GORDON
2011 - 2011: I.T Technical Contact / Customer Support (Internship) @ NNPC
2023 - Now: POST GRADUATE PROGRAM @ LOYALIST COLLEGE
2013 - 2014: MASTERS INFORMATION TECHNOLOGY @ ROBERT GORDON UNIVERSITY
2007 - 2012: BACHELORS COMPUTER SCIENCE @ IGBINEDION UNIVERSITY