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@reginald_hart

Remote worker with 15+ years of experience - Last seen ago

Critical-thinker, Customer Service oriented and Goal-driven professional matched with 9 years related expertise in Computer Systems and various areas of Information Technology eg Systems Analyst, Customer Support, I.T Support. Proficiency in diagnosing and resolving technical issues and familiar with various Remote Support tools. Past organizations recognized my ability to think outside-the-box, wear multiple hats and go above and beyond in meeting targets.


Skilled in zendesk zoom remote desktop data entry data backup disaster recovery customer service debugging troubleshooting ms word ms excel ms powerpoint share point active directory in person support virtual support resilience customer retention splashtop proactive learning tech savvy compliant response cloud computing aws gcp azure database administration 1st 2nd 3rd level support relationship building rapport building teamwork networking leadership work overtime flexible adaptable empathy written communication verbal communication 
Fluent in english
Preferred timezone +1,+2,+3,+4,+5,+6,+7,+8+9,-2,-3,-4,-5,-6,-7,-8
Preferred hourly pay (min) $8/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - Now: I.T Systems Support Analyst @ NDDC

2019 - Now: Branding Expert (Customer Service (Remote)) @ Randstad Rise Smart

2017 - 2021: I.T Support Specialist Lead @ NASC

2015 - 2015: Volunteer @ The Sharing Place - Food Distribution Center

2014 - 2014: Volunteer @ British Red Cross

2013 - 2014: Technical Support Representative @ ROBERT GORDON

2011 - 2011: I.T Technical Contact / Customer Support (Internship) @ NNPC

Education

2023 - Now: POST GRADUATE PROGRAM @ LOYALIST COLLEGE

2013 - 2014: MASTERS INFORMATION TECHNOLOGY @ ROBERT GORDON UNIVERSITY

2007 - 2012: BACHELORS COMPUTER SCIENCE @ IGBINEDION UNIVERSITY

10ms