Customer Service & CRM Management Professional
With over two years of experience as a Customer Service Executive, I have successfully managed client data, scheduled follow-ups, and facilitated seamless communication across teams. My expertise in CRM systems allows me to efficiently track deal progress and maintain accurate records.
I excel in follow-up and deal tracking, ensuring no lead goes unattended. By organizing schedules, setting up follow-ups, and maintaining thorough documentation, I contribute to improved client engagement and business growth.
As a Credit Control Assistant, I have handled financial records, contracts, and client documentation with precision. My attention to detail ensures compliance with company policies and legal standards, helping businesses maintain structured and accurate records.
Backed by strong communication skills, I have a proven track record in customer support and virtual assistance, professionally handling inquiries and ensuring prompt responses. My ability to build client relationships plays a crucial role in increasing engagement and deal closures.
Skills & Tools Proficiency:
โ CRM Tools & Data Entry
โ Scheduling & Follow-Ups
โ Document & Contract Preparation
โ Customer Service & Support
โ Marketing Assistance for Listings
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@reenjoe5 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support |
| Fluent in | englishfrench |
| Preferred timezone | +8 |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2025: Customer service @ Jimcab logistics company
2016 - 2021: Bachelors @ Riara university