Remote worker with 5+ years of experience - Last seen 1 year ago

My name is Rebella Behrens, I am a bilingual native speaker of German and Portuguese and I have a degree in Modern Languages and Literatures (English and German Studies) from the Faculty of Letters of Coimbra.

I have experience in customer service, as a virtual assistant and in e-commerce. I consider myself a person with a good general attitude, determined, attentive and therefore able to find the information needed to complete a task. Likewise, I'm also a hardworking professional, quick learner, and I thrive on going above and beyond. I'm confident that I would be an asset to the company, bringing many unique qualities and opportunities for improvement.

I would like to apply the skills and knowledge I have acquired in your nationally and internationally renowned company as a Customer Service Representative.

In my two previous jobs as a German Customer Service Representative for the VF project at Randstad and Cluster OSL, I've developed strong organizational and research skills. I have also worked with the CRM programs Salesforce, Salescenter, Magento and Freshdesk, as well as the telephone systems Aircall and Jabber. I have also had to review, create and send invoices/refunds and review content.

Furthermore, I'm also familiar with Zoom, Teams, and Google Meet. I'm used to working with a variety of email, chat and phone systems and know how to deal with customers in a helpful, empathetic and friendly manner.

🛂 Nationality	🇩🇪 Germany
🏡 Residency	🇵🇹 Portugal
📍 Location	🇵🇹 Portugal
Remote OK	rok.co/@rebella_behrens
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support
Fluent in	germanenglish and portuguese
Preferred timezone	7+8+9
Preferred annual pay (min)	$25,000/year
Preferred hourly pay (min)	$15/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter