Over 5 years of working with luxury services around the Brazil, Italy, Malta, and The USA
I am a professional passionate about delivering exceptional customer service, with extensive international experience in luxury and high-demand environments. My career has spanned Brazil, Italy, Malta, and the United States, where I have gained valuable skills working in various roles, from chef to luxury resort manager.
My journey began in the kitchen, where I learned the importance of attention to detail and effective communication. As a restaurant supervisor and manager, I developed strong problem-solving and team-leading skills, always with a focus on providing an impeccable customer experience. In the role of resort manager, I refined my ability to handle complex situations and meet the needs of demanding clients, ensuring their satisfaction in every aspect.
Although I don't have direct experience as a freelancer in virtual customer service, my practical experience has extensively prepared me for this transition. With strong adaptability and a customer-focused approach, I am ready to bring my knowledge and dedication to the virtual environment, offering superior service and exceeding client expectations.
I am seeking opportunities to apply my experience in a new context and contribute to your company's success. Let's discuss how I can help create an exceptional customer service experience for your clients!
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@rbray |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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| Skilled in | customer support |
| Fluent in | portugueseenglish |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Buffet Supervisor @ Costa Crociere
2022 - 2023: Resort Manager Trainee @ Big Cedar Lodge
2022 - 2022: Regional Cook @ MSC Crociere
2020 - 2021: Restaurant Manager @ Baiรฃo de Dois Restaurant
2024 - 2026: Tourism Management @ FMU
2023 - 2025: Health Surveillance and Food Quality @ UNIFF LLC
2023 - 2025: MBA in Tourism Management & Hospitality @ UNIFF LLC
2020 - 2021: MBA in Business Management @ Uniasselvi
2020 - 2021: Accounting @ Uniasselvi
2020 - 2021: Leadership and Team Management @ Uniasselvi
2016 - 2018: Culinary Arts @ Wyden Unifanor
2013 - 2016: Chemistry Technician @ EEEP Maria Carmem