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rawan_d

Remote worker in Amman, Jordan with 11+ years of experience - Last seen ago

Enthusiastic Senior Systems Engineer eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. History and experience of working in the information technology and services industry. Strong information technology professional with a Bachelor's Degree focused in Computer Engineering from Hashemite University. Comfortable working remotely.
ITIL Foundation certified, IVANTI Certified Administrator, IVANTI Service manager Certified Consultant, Zendesk Support Expert certified, HP service manager certified


Skilled in it service management itil crm troubleshooting problem solving skill system administration microsoft office testing skill training and coaching customer support technical support documentation strong communication time management cloud computing software deployment migration vmware computer networking root cause analysis 
Fluent in englisharabic
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $25/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2022: Senior Systems Engineer/Senior Technical consultant @ Tjdeed Tecnology

2018 - 2021: Systems Engineer/Zendesk Admin @ Crossover

2014 - 2018: Technical Consultant/ITSM Technical Consultant @ DIMA Solutions

2013 - 2014: Training Officer @ Jordan Aviation

Education

- 2013: Bachelor's Degree: Computer Engineering @ Hashemite University

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