Enthusiastic Senior Systems Engineer eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. History and experience of working in the information technology and services industry. Strong information technology professional with a Bachelor's Degree focused in Computer Engineering from Hashemite University. Comfortable working remotely.
ITIL Foundation certified, IVANTI Certified Administrator, IVANTI Service manager Certified Consultant, Zendesk Support Expert certified, HP service manager certified
๐ Nationality | ๐ฏ๐ด Jordan |
๐ก Residency | ๐ฏ๐ด Jordan |
๐ Location | ๐ฏ๐ด Jordan |
Remote OK | rok.co/@rawan_d |
https://www.linkedin.com/in/rawan-dwairi | |
Skilled in | it service management itil crm troubleshooting problem solving skill system administration microsoft office testing skill training and coaching customer support technical support documentation strong communication time management cloud computing software deployment migration vmware computer networking root cause analysis |
Fluent in | englisharabic |
Preferred annual pay (min) | $45,000/year |
Preferred hourly pay (min) | $25/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Senior Systems Engineer/Senior Technical consultant @ Tjdeed Tecnology
2018 - 2021: Systems Engineer/Zendesk Admin @ Crossover
2014 - 2018: Technical Consultant/ITSM Technical Consultant @ DIMA Solutions
2013 - 2014: Training Officer @ Jordan Aviation
- 2013: Bachelor's Degree: Computer Engineering @ Hashemite University