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@rainbow

Remote worker with 7+ years of experience - Last seen ago

Are you looking for a multi-skilled support ,that is tech-savy, good in scheduling appointments, assisting, trouble shooting ,organized, skilled in CRMs tools? Then you have got the right person.

Hi, I'm rainbow thank you for viewing my profile. I am a Customer Service support With over 2 years of experience in helping customers, taming irate customers, maintaining customer loyalty. Assisting customers either on live chat support, email support or phone support to achieve customer satisfaction and productive organization.

My passion to help and deliver exceptional support would make me a strong asset to any organization. I am skilled at handling a high volume of inquiries while maintaining professionalism and guarantee customers concerns are resolved effectively. I have contributed to the expansion of the companies i have worked with by creating new ideas and processes, collaborating with team members to achieve an ideal work environment.

My expertise includes:

๏ถ Customer support
๏ถ Phone communication
๏ถ Live chat support
๏ถ Customer onboarding
๏ถ Cold calling
๏ถ Lead generation
๏ถ Appointment Scheduling
๏ถ Virtual assistance
๏ถ Customer service
๏ถ Email marketing

CRMs tools that am proficient with includes: Zendesk, HubSpot, Slack, Trello, Asana, Loom, intercom, Microsoft teams, Calendly, Picktime, Skype, Zoho, Salesforce

Hiring a specialist like me ,who will not just support but understand a customers Tone, verbal and non-verbal communication irrespective of cultural differences will be an added advantage to any organization.

I will be looking forward to hearing from you.

Best Regards,


Skilled in customer support email marketing appointment scheduling data entry virtual assistance customer onboarding 
Fluent in english
Preferred timezone GMT-5 ,GMT +8, UTC +8, EST
Preferred annual pay (min) $40,000/year
Preferred hourly pay (min) $5/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2019 - 2022: CUSTOMER SUPPORT @ FIRST CITY MONUMENT BANK

Side Projects

2022 - 2023: Appointment scheduling

Education

2023 - 2023: CUSTOMER SUCCESS @ DIGITAL WITCH COMMUNITY

2013 - 2017: ENGLISH AND LITERATURE @ ANAMBRA STATE UNIVERSITY

5ms