With more than 10 years of experience in IT, focusing on support and processes. Experience in all segments on the service of support be it remote or in person, user management, security policies, processes and procedures, continuousimprovement and quality based on ITIL Foundations. As well as more complex aspects of IT, such as advanced networking protocols, management and engineering.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@rafaelaraujo_o9 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | leadership coordination it itil 10 years of experience user management process analyst bpmn |
| Fluent in | portugueseenglishspanish |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: LATAM Field Services and Remote Technical Support Coordinator @ Stefanini IT Solutions
2021 - 2022: Operations Coordinator @ Stefanini IT Solutions
2020 - 2021: Advanced Support Leader @ Stefanini IT Solutions
2024 - 2026: Analysis and System Development @ Descomplica
2012 - 2013: Networking, Hardware and Engineering Technologies @ SENAI