Remote worker with 9+ years of experience - Last seen 2 years ago

Hello, my name is Rachida Harrar. With over five years of experience as a content moderator and customer agent at Majorel, a renowned customer experience and outsourcing company, I have honed my skills in maintaining online communities and ensuring adherence to content guidelines.

During my tenure at Majorel, I successfully managed and moderated various platforms, meticulously reviewing user-generated content, and swiftly identifying and addressing any violations of community guidelines. My role also involved providing exceptional customer support, addressing inquiries, and resolving issues to ensure a positive user experience.

My experience has equipped me with a wide range of skills essential for content moderation, including exceptional attention to detail, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. I possess a deep understanding of online platforms and social media dynamics, enabling me to effectively navigate and moderate diverse online communities.

In addition to my moderation expertise, I am passionate about delivering exceptional customer service. I have developed strong interpersonal and problem-solving skills, allowing me to handle customer queries and concerns with empathy, patience, and professionalism. I take pride in my ability to build rapport with customers, ensuring their needs are met while maintaining a positive brand image.

Looking ahead, my goal is to further expand my expertise in content moderation and customer support, seeking opportunities to contribute my skills and knowledge to new and exciting projects. I am committed to staying updated on industry trends and evolving technologies to provide the most effective and efficient moderation and customer support solutions.

I am eager to collaborate with forward-thinking organizations that value the importance of maintaining safe online environments and providing exceptional customer experiences. I am confident that my experience, skills, and dedication make me a valuable asset to any team.

🛂 Nationality	🇲🇦 Morocco
🏡 Residency	🇲🇦 Morocco
📍 Location	🇲🇦 Morocco
Remote OK	rok.co/@rachidaharrar
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer service content moderation office365
Fluent in	englisharabic
Preferred timezone	+1
Preferred hourly pay (min)	$6/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter