With nearly 8 years and 8 months of experience, I am an accomplished professional targeting roles in Client Relationship Management, Banking Operations Management, and KYC Documentation within globally reputed organizations.
Profile Summary:
I excel in delivering exceptional customer service and fostering enduring client relationships. My expertise spans all facets of branch operations, including administration, documentation, training, KYC, and AML compliance. Skilled in CMB KYC, AML, CDD, KYC Remediation, NNFS Screening, AR, and customer support, I ensure thorough due diligence and compliance with regulatory standards. My ability to understand clients' businesses allows me to monitor transactions effectively and address any irregularities.
Work Experience:
At Valuefy Technologies Pvt Ltd, I serve as a Client Specialist, managing relationships, providing financial planning support, and ensuring client satisfaction through effective issue resolution and product utilization.
Previously at JP Morgan Chase & Co., I contributed as a Client Data Specialist, ensuring KYC compliance, documentation analysis, risk assessment, quality control, and collaboration across teams.
My tenure at HSBC Electronic Data Processing India Pvt Ltd saw me in roles ranging from Customer Service Executive to KYC Analyst Quality Checker, where I conducted thorough quality checks, investigated AML alerts, ensured compliance, and contributed to process improvement initiatives.
Highlights:
Best Customer Service Award recipient .
Star Performer recognition.
Acknowledged for maintaining high quality and volume
Active participant in CSR initiatives including the Global Water Program and volunteering at SOS Children's Village
Organized events as part of the Best Place to Work team
Education:
I hold an MBA in HR & Finance from Krishnaveni Engineering College for Women and a B.Com. in Computers from Krishnaveni Degree College, Guntur.
Personal Details:
Address: 14-1-90/5, Gayathri Nagar, Bora Banda, Hyderabad, Telangana, 500018
Thank you for considering my profile. I look forward to contributing to a dynamic organization where my skills and experiences can make a meaningful impact.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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| Skilled in | customer support client specialist onboarding specialist aml kyc team leader |
| Fluent in | englishhinditelugu |
| Preferred timezone | 4,5,6,7 |
| Preferred annual pay (min) | $200,000/year |
| Preferred hourly pay (min) | $35/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2023: Client Specialist @ Valuefy Technologies Pvt Ltd
2022 - 2022: Client Data Specialist @ Jp morgan chase and co
2016 - 2022: KYC QCAnalyst @ HSBC
2015 - 2017: MBA in Finance and HR @ Krishnaveni engineering college for women
2012 - 2015: Bcom (Computers) @ Krshnaveni Degree college