Experienced Customer Support Specialist with a background in working with U.S.-based clients in the real estate rental industry (short-term and long-term). Known for excellent communication, empathy, and problem-solving skills, especially in high-pressure environments. My passion for understanding customer behavior and delivering value-driven solutions has led me to transition into Marketing, where I aim to combine customer insights with strategic campaigns. Iโm excited to bring a service-minded, detail-oriented perspective to the world of digital marketing.
| ๐ Nationality | ๐ป๐ณ Vietnam |
| ๐ก Residency | ๐ป๐ณ Vietnam |
| ๐ Location | ๐ป๐ณ Vietnam |
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rok.co/@quyenphamuy0 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support crm email support live chat support zendesk intercom conflict resolution communication customer success digital marketing social media content writing copywriting marketing campaign management user experience customer journey analytics remote work time management |
| Fluent in | englishvietnamese |
| Preferred timezone | +7,+8,+9 |
| Last seen | 8 months ago |
| Signed up | 9 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2024 - Now: Customer Support Specialist and Marketing assistance @ Toshi Stay
2019 - 2023: Tourism and Hospitality Management @ Khanh Hoa of University