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@quyenphamuy0

Remote worker with 2+ years of experience - Last seen ago

Experienced Customer Support Specialist with a background in working with U.S.-based clients in the real estate rental industry (short-term and long-term). Known for excellent communication, empathy, and problem-solving skills, especially in high-pressure environments. My passion for understanding customer behavior and delivering value-driven solutions has led me to transition into Marketing, where I aim to combine customer insights with strategic campaigns. Iโ€™m excited to bring a service-minded, detail-oriented perspective to the world of digital marketing.


Skilled in customer support crm email support live chat support zendesk intercom conflict resolution communication customer success digital marketing social media content writing copywriting marketing campaign management user experience customer journey analytics remote work time management 
Fluent in englishvietnamese
Preferred timezone +7,+8,+9
Last seen 8 months ago
Signed up 9 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2024 - Now: Customer Support Specialist and Marketing assistance @ Toshi Stay

Education

2019 - 2023: Tourism and Hospitality Management @ Khanh Hoa of University

6ms