Remote worker with 10+ years of experience - Last seen 2 years ago

I am an accomplished ITSM Service Delivery Manager with a rich background spanning over 4.5 years, specializing in the orchestration of end-to-end IT service delivery processes and championing continuous enhancement initiatives. My record of accomplishment highlights my proficiency in steering cross-functional teams, designing and implementing robust service delivery frameworks, and efficiently managing intricate IT service management endeavors, with a focal point on Cloud Operations and SaaS Model Delivery.

My hands-on involvement extends to crafting, executing, and overseeing cloud-based IT solutions tailored to diverse industry clients. My knack lies in evaluating clients' business prerequisites, recommending the ideal cloud solutions, and seamlessly executing the migration and implementation journey. A proven virtuoso in guiding the full spectrum of SaaS models, encompassing deployment, maintenance, and ongoing support. My technical prowess encompasses prominent cloud platforms such as AWS, Azure, and Google Cloud, coupled with extensive experience in Multi-cloud & Hybrid-cloud orchestrations.

My forte extends to nurturing and upholding robust affiliations with stakeholders and vendors, ensuring unwavering customer contentment and the provisioning of top-tier IT services. Proficient in ITIL methodologies, I am adept at change management, incident management, and problem management.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@priyesh_rathod
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Skilled in	itsm itil practitioner cloud operations saas it service delivery agile aws azure service now excel powerpoint word
Fluent in	english
Preferred timezone	+5:30
Preferred annual pay (min)	$125,000/year
Preferred hourly pay (min)	$75/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter