๐Ÿ‘ฉโ€๐Ÿ’ป Join Remote OK ๐Ÿ‘‹  Log in
General
Remote OK Frontpage ๐Ÿ Remote jobs ๐ŸŒ—  Dark mode ๐Ÿ‘ฉโ€๐Ÿ’ป Hire remote workers ๐Ÿšจ Post a job โญ๏ธ Go premium
Top jobs
๐Ÿฆพ  AI Jobs
โฐ Async jobs ๐ŸŒŽ Distributed team ๐ŸŽง Support jobs ๐Ÿค“ Engineer jobs ๐Ÿ‘ต Senior jobs ๐Ÿค“ Software jobs ๐Ÿ’ผ Management jobs ๐Ÿ›  Technical jobs ๐Ÿš€ Growth jobs ๐Ÿ‘ฉโ€โœˆ๏ธ Lead jobs
Companies
๐Ÿšจ Post a remote job ๐Ÿ“ฆ Buy a job bundle ๐Ÿท Ask for a discount Safetywing Health insurance for teams Safetywing Health insurance for nomads
Feeds
๐Ÿ›  Remote Jobs API ๐Ÿชš  RSS feed ๐Ÿช“  JSON feed

Hacker News mode  Hacker News mode

Safe for work mode  Safe for work mode

Help
๐Ÿ’ก  Ideas + bugs ๐Ÿš€  Changelog ๐Ÿ›๏ธ  Merch ๐Ÿ›Ÿ  FAQ & Help
Other projects
๐Ÿ“Š Remote work stats new ๐Ÿ‘ท Top remote companies ๐Ÿ’ฐ Highest paying remote jobs ๐Ÿงช State of remote work new
๐ŸŒ  Become a digital nomad
๐Ÿ”ฎ  Web3 Jobs
๐Ÿ“ธ  Photo AI
๐Ÿก  Interior AI
Post a job โ†’ Log in

@potergiordano

Remote worker with 7+ years of experience - Last seen ago

Experienced IT Support Specialist with over 7 years of expertise in product analysis and technical support within tech environments. Proven ability to collaborate with engineering teams to develop innovative solutions and actively monitor product performance to improve the user experience. Skilled in creating knowledge bases to streamline troubleshooting and deliver prompt customer support. A proactive problem solver with strong analytical skills, adept at process optimization and achieving high levels of user satisfaction. Dedicated to leveraging diverse technical expertise to drive significant outcomes in product management.


Skilled in customer support microsoft azure intune o365 customer satisfaction interpersonal skills teamwork 
Fluent in portuguesespanishenglish
Preferred timezone -3, -6, +1, +2, +3
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $10/hour
Last seen 10 months ago
Signed up 10 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2024 - 2025: Product Analyst @ Dell

2022 - 2024: Support Analyst @ Dell

2021 - 2022: Support Analyst L3 @ Status

2019 - 2021: Support Analyst L2 @ WME

Education

2022 - 2025: Technical in System Analysis and Development @ UNISINOS

2018 - 2020: Associate degree in Computer Networks @ Alcides Maya

6ms