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@pontesm394gmailcom

Remote worker with 13+ years of experience - Last seen ago

Dedicated and compassionate professional boasting robust expertise in client management, case coordination, and support services. Demonstrates a consistent ability to enhance client engagement and navigate complex scenarios, while ensuring meticulous record-keeping. Distinguished by a commitment to superior customer service and the cultivation of lasting client relationships. Possesses advanced competencies in time management, analytical
problem-solving, and data interpretation, all geared towards surpassing objectives and fostering meaningful outcomes. Excellently equipped to handle multiple responsibilities in high-stakes settings, efficiently prioritizing tasks to boost productivity and operational efficiency. Eager to apply this rich skill set and experience towards a new professional challenge.


Skilled in crm problem solving troubleshooting task prioritization time management data analysis market analysis multitasking positive attitude client records management google software microsoft software 
Fluent in english
Preferred annual pay (min) $50,000/year
Preferred hourly pay (min) $25/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Case Manager @ Wise Enterprise

2020 - 2021: case coordinator @ Montgomery County Public School

2019 - 2023: Support Specialist @ Boston Public School

2013 - 2015: Data Analyst Intern @ Advance Learning Center

Education

2016 - 2019: BA @ University of Massachusetts Boston

7ms