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@pedroamadorp

Remote worker with 7+ years of experience - Last seen ago

Over the past 5 years, I have built my professional career in the field of international education, with a particular focus on Australia. For 4 years, I worked as an agent and educational representative, providing support to hundreds of students in their pursuit of academic opportunities in this fascinating country.

My passion for helping others led to a recent promotion to the visa area, where I play a vital role in managing visa applications for applicants. As a visa specialist, I meticulously review all submitted documents, with a special emphasis on the letter of intent, a key piece in the process. My goal is to ensure that each application meets the requirements set by the Australian government, thus optimizing the chances of approval.

In addition, during 2020 and 2021, I held a parallel role as a bilingual agent in the multinational company Teleperformance. There, I had the privilege of providing assistance to clients from renowned banks such as JP Morgan and Chime, handling challenges in the area of claims and disputes. This experience allowed me to develop essential skills, including the ability to manage frustrating situations and cultivate an empathetic approach to deliver the best possible service to clients.

I am excited to continue growing professionally and to combine my skills in the education industry with my customer service experience to offer valuable solutions to individuals and organizations. I am always eager to take on new challenges and to learn, which drives me to achieve significant accomplishments in my career.


Skilled in visas immigration zendesk okta admin office 365 excel monday government support customer support telemarketing studies redaction text correction documentation processing 
Fluent in spanishenglish
Preferred timezone -4,-5,-7,-8
Preferred annual pay (min) $15,000/year
Preferred hourly pay (min) $8/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - Now: Visa Support @ Study First Group

2020 - 2021: Bilingual Agent @ Teleperformance

2019 - 2022: Student Agent @ Study First Group

Education

2012 - 2019: Petroleum Engineer @ UNAM

4ms