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@peace993

Remote worker with 7+ years of experience - Last seen ago


Dedicated and compassionate customer service professional with over 6 years of experience in providing exceptional support to clients. Proven track record of delivering top-notch service through various channels, including online chat support, where I've honed my skills over the past 3 years. My expertise includes:

- Providing personalized solutions and troubleshooting issues via chat, phone, and email
- Utilizing strong communication and interpersonal skills to ensure customer satisfaction
- Collaborating with teams to resolve complex issues and improve overall customer experience

Notably, I've had the privilege of working with esteemed organizations such as PUREGEN Africa and Samsung, where I served as a chat expert on their website. Additionally, I bring 3 years of experience as a healthcare assistant, demonstrating my ability to empathize and support individuals in sensitive situations.

I hold an NVQ 3 certification (in view), further solidifying my commitment to delivering exceptional service and care. I'm excited to leverage my skills and experience to make a positive impact in this new role.


Skilled in online chat support phone and email support conflict resolution active listening strong communication crm teamwork adaptability interpersonal skills problem solving team collaboration adaptability empathy time management attention to detail technical support emotional intelligence time management organizational skills technical troubleshooting healthcare administration medical terminology patient care nvq 3 
Fluent in englishigbo
Preferred timezone +8, +9, +10, +11
Preferred annual pay (min) $35,000/year
Preferred hourly pay (min) $25/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - 2024: Support Worker @ Kingfield Supported Living

2021 - Now: Health Care Assistant @ Medswell Care Ltd

2021 - 2024: Website Chat Expert @ Samsung Website

2019 - 2022: Client Support Specialist @ PUREGen Africa

Side Projects

2014 - 2015: National Youth Service

Education

2010 - 2014: Bsc Biochemistry @ Ebonyi State University

2004 - 2010: College certificate @ Adventist Secondary Technical College

1997 - 2003: School living certificate @ World Bank Model primary School

9ms