Dedicated and compassionate customer service professional with over 6 years of experience in providing exceptional support to clients. Proven track record of delivering top-notch service through various channels, including online chat support, where I've honed my skills over the past 3 years. My expertise includes:
- Providing personalized solutions and troubleshooting issues via chat, phone, and email
- Utilizing strong communication and interpersonal skills to ensure customer satisfaction
- Collaborating with teams to resolve complex issues and improve overall customer experience
Notably, I've had the privilege of working with esteemed organizations such as PUREGEN Africa and Samsung, where I served as a chat expert on their website. Additionally, I bring 3 years of experience as a healthcare assistant, demonstrating my ability to empathize and support individuals in sensitive situations.
I hold an NVQ 3 certification (in view), further solidifying my commitment to delivering exceptional service and care. I'm excited to leverage my skills and experience to make a positive impact in this new role.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ฌ๐ง United Kingdom |
| ๐ Location | ๐ฌ๐ง United Kingdom |
|
|
rok.co/@peace993 |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | online chat support phone and email support conflict resolution active listening strong communication crm teamwork adaptability interpersonal skills problem solving team collaboration adaptability empathy time management attention to detail technical support emotional intelligence time management organizational skills technical troubleshooting healthcare administration medical terminology patient care nvq 3 |
| Fluent in | englishigbo |
| Preferred timezone | +8, +9, +10, +11 |
| Preferred annual pay (min) | $35,000/year |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2024: Support Worker @ Kingfield Supported Living
2021 - Now: Health Care Assistant @ Medswell Care Ltd
2021 - 2024: Website Chat Expert @ Samsung Website
2019 - 2022: Client Support Specialist @ PUREGen Africa
2014 - 2015: National Youth Service
2010 - 2014: Bsc Biochemistry @ Ebonyi State University
2004 - 2010: College certificate @ Adventist Secondary Technical College
1997 - 2003: School living certificate @ World Bank Model primary School