Energetic Customer Support Specialist with 3+ years of experience resolving complex customer inquiries for both SaaS and e-commerce start-ups. Passionate about building strong customer relationships, driving brand loyalty, increasing customer engagement, and continued learning.
๐ Nationality | ๐ฐ๐ช Kenya |
๐ก Residency | ๐ฐ๐ช Kenya |
๐ Location | ๐ฐ๐ช Kenya |
Remote OK | rok.co/@patricia_omaroro |
๐ Website | patriciaomaroro.co.ke |
X | pattyn_omar |
https://www.linkedin.com/in/patricia-o-maroro-b21084103/ | |
Skilled in | zendesk intercom helpscout hubspot jira content writing g suite applications slack shopify quality auditing stripe dashboard profitwell mailchimp notion seo strategies surferseo semrush jasper html css mysql python for data analytics tableau curl command line google search console basic php js basecamp and wordpress |
Fluent in | english |
Preferred timezone | 0,+1,+2,+3,+4,+5,+6,+7 |
Preferred annual pay (min) | $30,000/year |
Preferred hourly pay (min) | $10/hour |
Last seen | 18 days ago |
Signed up | 1 year ago |
Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2021 - 2022: Tech Support Specialist @ SurferSEO
2019 - 2021: Customer Support Agent @ Influx
2021 - 2022: Personal Website
2013 - 2017: Bachelor of Arts in Economics and Sociology @ Egerton University