Remote worker with 13+ years of experience - Last seen 1 year ago

Parwage Alam
Dedicated Professional with 20+ Years of Diverse Experience

Passionate about optimizing operations, driving performance, and fostering innovation, I have a proven track record of success across various industries. Currently serving as an Assistant Manager of Coaching Engagement & Operations at GOQii Technologies Pvt Ltd, I orchestrate seamless operations and cultivate high-performing teams to deliver exceptional results. From managing client/vendor relationships to spearheading performance management and reporting, I ensure critical metrics are met while fostering a culture of excellence.

My journey in customer service and operations began at IBM Daksh, where I honed my skills in providing engaging customer service and maintaining high-performance metrics. With a customer-centric approach and an eye for detail, I navigated complex challenges and exceeded expectations. Subsequently, my role at Ancienthub as a Customer Service Manager allowed me to leverage market research insights to drive strategic marketing campaigns and enhance brand awareness.

Throughout my career, I have demonstrated a commitment to continuous learning and development. Armed with a Bachelor's degree in Commerce and a plethora of certifications ranging from eCommerce to software quality testing, I am equipped with the skills and knowledge to thrive in dynamic environments. Additionally, my passion for fitness and ecommerce fuels my drive for personal and professional growth.

Beyond the boardroom, I am an avid sports enthusiast and a lifelong learner. Whether it's strategizing on the field or exploring new opportunities in the digital landscape, I approach every endeavor with enthusiasm and dedication. With fluency in English, Hindi, and Punjabi, I excel in cross-cultural environments and foster meaningful connections.

I am excited about the prospect of leveraging my expertise and contributing to the success of a dynamic organization. Let's connect and explore how we can create positive impact together.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@parwage
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
X	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customersupport operationsmanagement teamleadership performancemanagement dataanalysis strategicplanning projectmanagement clientrelations marketresearch communicationskills problem solving multitasking training dev qualityassurance processimprovement cross functional collaboration microsoftofficesuite excelproficiency crm software coaching employeeengagement conflictresolution timemanagement organizationalskills adaptability decision making presentation skills negotiation vendormanagement performance reporting data visualization leadership customer relationship business dev team building performance metrics workflow optimization employee training goalsetting feedbackmanagement performancereviews
Fluent in	englishhindipunjabi
Preferred annual pay (min)	$25,000/year
Preferred hourly pay (min)	$18/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter