Experienced IT Professional | RPA & Automation Expert | Solutions Architect
I am an experienced IT professional with over 20 years in the technology industry, specializing in RPA development, automation solutions, and IT service management. My expertise includes UiPath, Power Automate, Automation Anywhere, and process optimization, helping businesses streamline operations and improve efficiency.
I have worked in various leadership roles, managing technical support teams, leading automation projects, and ensuring SLA compliance. My background also includes business analysis, ITIL best practices, and Agile methodologies (Scrum, Kanban).
Currently, I am looking for opportunities as an RPA Senior Developer, Solutions Architect, or IT Project Manager, where I can leverage my skills to deliver automation-driven solutions and enhance operational performance.
Letโs connect and innovate together!
| ๐ Nationality | ๐ฒ๐ฝ Mexico |
| ๐ก Residency | ๐ฒ๐ฝ Mexico |
| ๐ Location | ๐ฒ๐ฝ Mexico |
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rok.co/@osirisjmzy |
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| Skilled in | rpa uipath power automate automation anywhere python c sharp js sql power bi agile scrum kanban itil six sigma devops azure aws cloud ci cd api integration business analysis process automation data analytics it project management servicenow jira confluence sql server mysql postgresql docker kubernetes orchestration digital transformation |
| Fluent in | spanishenglishportuguese |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $14/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐จโ๐ป Remote worker |
2023 - 2024: UiPath | Power Automate Migration, & Support RPA Accounts @ cognizant
2022 - 2023: UiPath Manager Accounts, Support RPA @ Cognizant
2021 - 2022: Global Solution Architect / Support RPA / Manager Operations Support @ Roboyo
2019 - 2021: Tech Lead Support / BA, Implementer Management Support RPA @ Hexaware Technologies / EY(Ernest and Young)
2017 - 2019: Sr. TIER 2 Engineer Support @ Sutherland Global Services/GoDaddy Inc.
2016 - 2017: Tech Led Service Desk Support @ Atos
2015 - 2016: Hybrid AT&T Connectech @ Sutherland Global Services
2013 - 2016: Service desk Tech Support @ SUTHERLAND GLOBAL SERVICES
2006 - 2013: Sales and Support @ MAHE Comercializadora
2005 - 2006: Manager Administrador @ Compu Regio S.A de C.V. & SEICSA S.A de C.V
2004 - 2006: Technical Support @ Compu Regio SA de CV
2003 - 2004: Computer Science Professor @ Esc. Prim. Jesus Reyes Heroles
2003 - 2004: Technical MDS @ SAN MINA SCI (IBM) Apodaca, N.L.
2002 - 2003: Remote Technical Support @ NUCOM SA de CV
2001 - 2002: Tech Support and Managed Services @ PROYSO S.A. de CV
1999 - 2000: Sales computer representative and Computer Repair @ Computech of Mexico SA de CV
2022 - 2024: Programmer analyst Technician @ Universidad Insuco
2015 - 2017: Developer Software Technician @ Fime UANL
1997 - 2000: Informatic Technician @ Conalep