Remote worker with 6+ years of experience - Last seen 1 year ago

Dedicated IT Support Specialist with 4 years of experience delivering efficient technical solutions and exceptional customer service. Proficient in diagnosing and resolving hardware, software, and network issues. Skilled in leveraging automation tools to streamline workflows and improve system performance. Adept at working in fast-paced environments, ensuring minimal downtime and user satisfaction.

• Technical Proficiency: Expertise in hardware and software troubleshooting, system upgrades, and network diagnostics.
• Customer Support: Strong ability to communicate technical information to non-technical users and provide top-notch service.
• Tools and Platforms: Familiarity with ticketing systems (e.g., ServiceNow, Jira), remote support tools, and scripting for task automation.
• Networking: Knowledge of TCP/IP, DNS, VPNs, and firewall configuration.
• ITIL Knowledge: Understanding of IT service management processes for efficient management

🛂 Nationality	🇿🇦 South Africa
🏡 Residency	🇿🇦 South Africa
📍 Location	🇿🇦 South Africa
Remote OK	rok.co/@oscar_m
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	active directory exchange microsoft 365 azure vmware veeamone backup sonicwall service now tcp ip html java infrastructure teams and skype jura slack avaya
Fluent in	english
Preferred timezone	UK,UTC, CAT
Preferred annual pay (min)	$35,000/year
Preferred hourly pay (min)	$12/hour
Last seen	1 year ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter