Hi! My name is Josรฉ Manuel Herrera Ortega, im 22 years old; im a native spanish speaker with a b2-c1 english level, currently living in Mexico. I have worked as a Administrative Assistant for 2 years, where i learned about how to treat our clients with emphaty and respect, also how to make appoinments, creation an management of costumer documents or follow ups, and transcriptions and administration of documents too. Later i worked in a Call Center, where i learned how to take calls efficiently, transcribe and translate manuals, besides learning manuals and company policies and services to give a full customer support. You can see all my exp in my CV too.
๐ Nationality | ๐ฒ๐ฝ Mexico |
๐ก Residency | ๐ฒ๐ฝ Mexico |
๐ Location | ๐ฒ๐ฝ Mexico |
Remote OK | rok.co/@orpheus1 |
Telegram | @Orpheus101 |
https://www.linkedin.com/in/josรฉ-manuel-herrera-ortega-37349824b | |
Skilled in | customer support office word excel outlook gmail chat online chat support customer service data entry email communication english spanish costumer satisfaction tickets virtual assistant administrative assistant customer service representative tech mechatronical support email support phone support electronic physics engineering appointment settler transcription translation |
Fluent in | spanishenglish |
Preferred timezone | GMT -5 |
Preferred annual pay (min) | $21,000/year |
Preferred hourly pay (min) | $12/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Customer Service Agent @ Amatech S.A. de C.V.
2018 - 2021: Administrative Assistant @ Torre Apizaco #402
2019 - 2023: Mechatronical Engineering @ Universidad Politecnica de Tlaxcala