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orpheus1

Remote worker with 6+ years of experience - Last seen ago

Hi! My name is Josรฉ Manuel Herrera Ortega, im 22 years old; im a native spanish speaker with a b2-c1 english level, currently living in Mexico. I have worked as a Administrative Assistant for 2 years, where i learned about how to treat our clients with emphaty and respect, also how to make appoinments, creation an management of costumer documents or follow ups, and transcriptions and administration of documents too. Later i worked in a Call Center, where i learned how to take calls efficiently, transcribe and translate manuals, besides learning manuals and company policies and services to give a full customer support. You can see all my exp in my CV too.


Skilled in customer support office word excel outlook gmail chat online chat support customer service data entry email communication english spanish costumer satisfaction tickets virtual assistant administrative assistant customer service representative tech mechatronical support email support phone support electronic physics engineering appointment settler transcription translation 
Fluent in spanishenglish
Preferred timezone GMT -5
Preferred annual pay (min) $21,000/year
Preferred hourly pay (min) $12/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2022: Customer Service Agent @ Amatech S.A. de C.V.

2018 - 2021: Administrative Assistant @ Torre Apizaco #402

Education

2019 - 2023: Mechatronical Engineering @ Universidad Politecnica de Tlaxcala

786ms