"Devoted and results-driven Customer Care Representative with a demonstrated history of providing superior service and establishing trusting relationships with clients over the previous 7 years. able to handle consumer questions, handle problems, and guarantee a smooth customer experience. I'm well known for my excellent problem-solving abilities, communication skills, patience, and flexibility in meeting the needs of various clients. competent in using CRM systems and customer service tools to give data-driven insights and streamline procedures. adept at exceeding performance benchmarks and regularly earning favourable client comments. Trying to contribute to a dynamic team and foster the organization's ongoing development by utilising my vast skills and passion for customer satisfactionโ.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@opara_kelechi |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | business systems analysis communications expert problem solving active listening empathy patience politeness resilience accountability technical aptitude financial data financial analysis data entry composure prioritisation emotional intelligence problem analysis persuasion product knowledge customer focus attention to detail data analysis cross selling proactiveness adaptation tolerance dependability resourcefulness interpersonal skills time management team work |
| Fluent in | english |
| Preferred annual pay (min) | $70,000/year |
| Preferred hourly pay (min) | $18/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2020 - Now: Customer Service Representative @ Prudential Zenith Life Insurance
2016 - 2020: Call Centre Support Representative @ Airtel Nigeria Limited
2011 - 2015: Bachelors of Science in Economics @ Madonna University