Remote worker with 2+ years of experience - Last seen 1 year ago

Assistant Executive Customer Service - Operations
January 2024 - Present
Responsibilities:
Account Verifications
Conduct thorough account verifications, ensuring
compliance with policies and regulations.
Resolve discrepancies and escalate complex issues to
prevent fraud and identity theft.
Maintain detailed records and provide timely reports for
audits.
Transactions Audit
Perform regular audits of customer transactions, identifying
and addressing irregularities.
Collaborate with finance and compliance teams to ensure
accurate transaction processing.
Address Verification
Verify customer addresses using digital tools and databases,
ensuring data accuracy.
Additional Responsibilities
Provide exceptional customer service and resolve inquiries
promptly.
Seek opportunities to streamline operations and enhance
customer service.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@opangtila
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Skilled in	customer support backend account verification address verification effective communication data audit data entry
Fluent in	englishhindi
Preferred timezone	0,+1,+2,+3,+4,+5,+6,+7,+9
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$30/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter