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@onah_obioma_prisca

Remote worker with 9+ years of experience - Last seen ago

I have always loved to listen, and that soon progressed into a love of accurately interpreting any message/information I come across.
With over 5 years of experience in a customer centered environment, I have become skilled at transforming customer feedback into actionable insights that drives revenue, increase customer loyalty, and improve processes.
In the areas of data management, technical support management, inventory management, process improvement, and conflict management, I have continuously delivered great customer experience.
My skillset for delivering an exceptional customer experience includes trustworthy product education, prompt support, considerate feedback, effective conflict management, and knowledge-based restructuring.
My career in customer service management is guided by the principle of treating every customer like the first and only customer.


Skilled in networking multicasting knowledge ipv4 ipv6 adobe illustrator operational support virtual networking emotional intelligence persuasion skill 
Fluent in englishigbo
Preferred timezone +1
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $60/hour
Last seen 3 years ago
Signed up 3 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - Now: Consulting partner @ Omaria ventures

2017 - Now: Service desk analyst @ University of Nigeria Nsukka

Education

2019 - Now: MBA @ University of Nigeria Nsukka

2011 - 2015: Bachelors degree in computer science @ University of Nigeria Nsukka

5ms