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@onacofunne

Remote worker with 17+ years of experience - Last seen ago

Ona Offiaeli is an accomplished Hospitality Operations Manager with over eight years of experience in managing high-end hospitality systems across hotels, resorts, and luxury service apartments. She excels in translating complex operational concepts into strategic action plans, developing effective standard operating procedures, and driving business growth. Her core skills include customer service, talent management, pre-opening projects, and financial planning.

Ona's professional journey includes spearheading the development and management of Lakowe Lakes Golf and Country Estate and leading pre-opening activities at the Seattle Residences and Spa. Her collaborative leadership style, extraordinary organizational skills, and proactive approach have been integral in training staff, optimizing processes, and delivering exceptional customer experiences.

With an MBA in International Hospitality and Service Industries Management and a BSc in Hospitality and Service Management, Ona is well-positioned for roles such as Director of Hospitality Operations, Business Consultant, Facility Manager, Virtual or Executive Asssitant or consultancy firms.


Skilled in virtual assistant executive assistant process manager customer service office 365 excel word power point opera project management bookkeeping basic it knowledge social media management detail orientation digital marketing 
Fluent in english
Preferred annual pay (min) $60,000/year
Preferred hourly pay (min) $20/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

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Employment

2019 - Now: Head of Operations @ Lakowe Lakes Golf and Country Estate

2018 - 2019: Operations Director @ Seattle Residences and Spa

2017 - 2018: Lead Trainer and Consultant @ Star Works Hospitality

2016 - 2017: Training and Programs Manager @ Terenga Hospitality

2011 - 2014: Events Manager @ House of Freedom

2010 - 2011: Assistant Sales and Marketing Manager @ Golden Tulip West Africa

2009 - 2010: Front Office and Night Auditor @ Marriott International

Side Projects

2014 - Now: Virtual Assistant for Blueport Software

Education

2014 - 2015: MBA, International Hospitality and Service Industries Management @ Glion Institute of Higher Education

2005 - 2009: Bsc, Hospitality and Service Management @ Rochester Institute of Technology

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