Ona Offiaeli is an accomplished Hospitality Operations Manager with over eight years of experience in managing high-end hospitality systems across hotels, resorts, and luxury service apartments. She excels in translating complex operational concepts into strategic action plans, developing effective standard operating procedures, and driving business growth. Her core skills include customer service, talent management, pre-opening projects, and financial planning.
Ona's professional journey includes spearheading the development and management of Lakowe Lakes Golf and Country Estate and leading pre-opening activities at the Seattle Residences and Spa. Her collaborative leadership style, extraordinary organizational skills, and proactive approach have been integral in training staff, optimizing processes, and delivering exceptional customer experiences.
With an MBA in International Hospitality and Service Industries Management and a BSc in Hospitality and Service Management, Ona is well-positioned for roles such as Director of Hospitality Operations, Business Consultant, Facility Manager, Virtual or Executive Asssitant or consultancy firms.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
|
|
rok.co/@onacofunne |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | virtual assistant executive assistant process manager customer service office 365 excel word power point opera project management bookkeeping basic it knowledge social media management detail orientation digital marketing |
| Fluent in | english |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2019 - Now: Head of Operations @ Lakowe Lakes Golf and Country Estate
2018 - 2019: Operations Director @ Seattle Residences and Spa
2017 - 2018: Lead Trainer and Consultant @ Star Works Hospitality
2016 - 2017: Training and Programs Manager @ Terenga Hospitality
2011 - 2014: Events Manager @ House of Freedom
2010 - 2011: Assistant Sales and Marketing Manager @ Golden Tulip West Africa
2009 - 2010: Front Office and Night Auditor @ Marriott International
2014 - Now: Virtual Assistant for Blueport Software
2014 - 2015: MBA, International Hospitality and Service Industries Management @ Glion Institute of Higher Education
2005 - 2009: Bsc, Hospitality and Service Management @ Rochester Institute of Technology