Remote worker with 13+ years of experience - Last seen 3 years ago

I'm a customer support agent with a passion for helping people and have honed my skills to the point where I can handle just about any situation that comes my way. if you need someone to help your team with customer service I'm your guy

I've worked with a wide variety of clients over the years, from small startups to big brands. I pride myself on being able to quickly adapt to any business' needs—from large organizations that rely heavily on email correspondence, to smaller businesses who may still be getting their feet wet when it comes to customer service.

I have great listening skills, so if you need someone to listen to your problems and give you advice on how to solve them, there's no one better than me!

You will never feel lost or confused when it comes to understanding how your customers think, what they want and what they need from your business.

If you're looking for an expert who can help grow your business by finding new clients, then look no further! My experience working with companies large and small has given me great insight into how to engage new customers and bring them into the fold seamlessly."
Provide a single point of contact through a variety of channels including helpdesk portal, telephone and email;

Scheduled and, planned activities for Office 365 and, Windows 10 migration

Developed and, maintained detailed scheduled projects by providing accurate progress report upon project completion

Retrieved appropriate information from end users required for windows migration before booking users to come in

Carried out a follow up check on users that has been successfully migrated to a windows 10 device
Good problem-solving skills along with the ability to maintain calm under pressure.
IT call logging systems (Remedy, Service Now, Remedy Force)

I look forward to speaking with you soon!

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇦🇿 Azerbaijan
📍 Location	🇦🇿 Azerbaijan
Remote OK	rok.co/@omoba
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	it
Fluent in	english
Preferred timezone	-1,-2,-3,-4,-5,-6,-7,-8,-9,+1,+2,+3,+4,+5,+6,+7
Preferred annual pay (min)	$30,000/year
Preferred hourly pay (min)	$10/hour
Last seen	3 years ago
Signed up	3 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter